ITSM rebuilt for Arabic-first teams · on-prem ready
The register
that binds
your IT.
قَيْد
noun · bond · register · entry
Qayd (قَيْد) in Arabic means the bond that holds a system in order — a register, a binding entry. The platform carries this name because it is the record that holds every asset, ticket, and SLA together.
Qayd is the asset management and service mapping platform built for Saudi enterprises.
NCA-aligned · Works with ThurayaTrace · On-premise deployment available
Three layers. One register.
System map · product internals
Registry
CMDB for every IT asset — servers, containers, licences, contracts. The source of truth for everything Qayd touches.
Tickets
Incident and request management linked directly to registry assets. Every ticket automatically traces to a CI.
SLAs
Track service-level agreements with auto-escalation before breach and performance reporting baked in.
Four core capabilities
Asset Management
A unified registry of servers, applications, and subscriptions.
CMDB & Service Mapping
Clear relationships between assets, services, and business outcomes.
Automated Discovery
Scan network and cloud without manual entry.
Saudi Compliance
Aligned with National Cybersecurity Authority controls.
How Qayd works
Discover
Deploy the discovery agent or connect cloud APIs.
Map
Turn assets into relationships inside the CMDB.
Monitor
Compliance dashboards and real-time change alerts.
Deployment options
| T1 - Cloud | Fully hosted by Thuraya. |
| T2 - Managed | Private cloud inside your account. |
| T3 - On-Premise | Fully local installation. |
Trusted by Saudi tech teams